Hotel Wi-Fi in support of accommodations
Wi-Fi Hotel is the most advanced and widely used software platform for Wi-Fi control in hotels, shopping malls, public buildings and large events. It is also used for monetization of Internet access services and marketing in the hospitality and retail world.
Access Management with Wi-Fi Hotel
Through the platform you can choose how best to manage your facility’s access. Therefore, the service is perfectly adapted to individual needs.
Multiple access methods
You can independently manage Internet access modes for users, providing them with different profiles based on their needs. The multiple authentication methods that can be activated simultaneously with Wi-Fi Hotel allow any Internet access policy to be brought to life by precisely defining the characteristics of each profile.
Persistence of connections
After initial authentication, users will be able to stay connected at all times, without having to enter passwords or codes after a period of inactivity. In fact, the system recognizes the devices that the user has already used to authenticate himself within the facility and makes them immediately access the Internet.
Content & application filtering
To ensure that users have the best browsing experience, inappropriate content can be prevented from being displayed by the content and application filtering functions built into Wi-Fi Hotel.
With content & application filtering, network control becomes ubiquitous, allowing you to choose precisely which content categories and applications to make accessible to guests accessing the Internet using your facility’s Wi-Fi.
Advanced statistics
Wi-Fi Hotel’s analytical tools enable monitoring and analysis of system utilization with an unparalleled level of detail. Using analytics features, it is possible to find out which categories of users use the facility’s Wi-Fi the most, at what times and which access modes they prefer, and most importantly, how much traffic they generate, so that any congestion can be prevented.
Marketing with Wi-Fi Hotel
The platform is also able to support its clients in various marketing functions.
Guest Portal
Wi-Fi Hotel allows you to fully customize your Wi-Fi system with your own branding and welcome your guests with a wonderful responsive GUI. You can customize it yourself with the Guest Portal composer, leveraging widgets to show guests information about the facility, events in the area, or points of interest. Wi-Fi Hotel also allows country news and local weather forecasts to be made available automatically.
Data collection: GDPR Wi-Fi Hotel
The platform makes it possible to collect all the data of users who have connected to Wi-Fi, with any authentication mode, in full compliance with privacy and security regulations. This provides the most comprehensive database of those who attended the facility, which can be exported or integrated in real time with popular external systems.
Questionnaires and surveys
Wi-Fi Hotel allows different types of fully customizable multilingual questionnaires and surveys to be automatically sent to users, aimed at intercepting any dissatisfaction and resolving it while the guest is still inside the facility. Through the platform, guests can also be invited to review the hotel or store on Tripadvisor or other review portals.
Social Wi-Fi
Social Wi-Fi does not only mean access for users via social networks and data collection: it also means promotion, communication and marketing opportunities for the facility.
Wi-Fi Hotel’s powerful social integrations allow you to receive guest “likes” on your Facebook page and post the best reviews you receive via Wi-Fi with two clicks.
Wi-Fi Hotel helps monetization
The platform supports entities that rely on it by providing the opportunity to earn money through the provision of different kinds of services, depending on the multiple needs of its customers.
Premium accesses
With Wi-Fi Hotel it is possible to offer users different profiles with different features according to the needs of the individual. For example, a free plan with bandwidth and application limits for those with no specific needs and paid plans for more demanding users with no limits on traffic, time and applications.
Engagement and automated campaigns
With Wi-Fi Hotel’s marketing automation features, it is possible to communicate with users, ask them for feedback or propose products and services automatically.
Recommended locations and banners
Wi-Fi Hotel offers the ability, through the Guest Portal, to provide a comprehensive and prepopulated search engine containing businesses and attractions in the vicinity of the property. This allows them to increase their revenues through their promotion. Banners, promotional spaces and customized advertising content, useful for promoting services and offers, can be posted on the network with obligatory visibility to users.
Technical features of Wi-Fi Hotel
The main distinguishing features of the platform are:
- PMS interfacing, as it offers the ability to integrate WiFi access management for users with your PMS or management software;
- security and privacy, because it protects against any illegal acts committed by users through the facility’s connection;
- intuitive interface, in fact it possesses simple and intuitive management because it is built on the feedback of thousands of users;
- multiple accounts, i.e., provides the ability to log in with the same account for groups of users with multiple devices, simplifying and speeding up Internet access.
